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  1. How to export all leads from specific certain cities from the entire database / dialer

    Category: Dialer Tips/Predictive Dialer Tips

    SELECT first_name,last_name,address1,city,postal_code,phone_number FROM vicidial_list WHERE list_id in (select list_id from vicidial_lists) and city in ('X','Y','Z') INTO OUTFILE '/tmp/cities.csv' FIELDS ... Sunday, 09 July 2017
  2. How to export leads with certain disposition only from ViCiDial / GoAutoDial using PHPMyAdmin

    Category: Dialer Tips/Predictive Dialer Tips

    To export only leads with a specific disposition (in this example SALE) from only certain campaigns (in this example 1000, 2000), please log in to PHPMyAdmin and run the following SQL: select * from ... Tuesday, 09 May 2017
  3. Resetting only specific call statuses within a specific campaign

    Category: Dialer Tips/Predictive Dialer Tips

    Sometimes, admin would like to change / reset only specific dial statuses within only specific campaign - i.e. Reset all NA, NI, NP and similar statuses while keeping others (like DNC, SALE etc.) intact. ... Monday, 14 March 2016
  4. Update GoAutoDial 2.1 CE to 3.0

    Category: Dialer Tips/Predictive Dialer Tips

    ... Remove conflicting packages # rpm -e dahdi-linux dahdi-linux-devel dahdi-linux-kmdl-2.6.18-238.9.1.el5.goPAE dahdi-tools munin munin-node --nodeps   5. Update system Install GOautodial specific ... Monday, 03 March 2014

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