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  1. Update all ViCiDial / GoAutoDial Passwords over SSH

    Category: Dialer Tips/Predictive Dialer Tips

    In order to change all phone and agent login passwords for ViCiDial / GoAutoDial over SSH, please use the following SQL query: update vicidial_users set pass='password123',phone_pass='password123' ... Monday, 08 May 2017
  2. Updating all user and phone password in ViCiDial from the command line

    Category: Dialer Tips/Predictive Dialer Tips

    To simultaneously update all of the username and phone passwords in ViCiDial, please log in to your MySQL (or PhpMyAdmin, if available) and run the following SQL statements: UPDATE phones set pass='Your_Password',conf_secret='Your_Password' ... Sunday, 10 July 2016
  3. Resetting only specific call statuses within a specific campaign

    Category: Dialer Tips/Predictive Dialer Tips

    ... callbacks and DNC): update vicidial_list set status='NEW' where list_id in (select list_id from vicidial_lists where campaign_id='4000') and status not in ('DNC','DNCL','CALLBK','CBHOLD','SALE');  ... Monday, 14 March 2016
  4. Updating to GoAdmin 3.3

    Category: Dialer Tips/Predictive Dialer Tips

    1. Append the goautodial-testing repo # nano /etc/yum.repos.d/goautodial.repo   2. Update Vicidial to 2.7RC1 # yum -y update Make sure to check the active version: # cat /usr/src/vicidial/version ... Monday, 03 March 2014
  5. GoAdmin 3.3 "No Live Calls" Problem

    Category: Dialer Tips/Predictive Dialer Tips

    ... If so, please check the following: That you have updated your Asterisk to 1.8 That you have updated ViciDial to 2.7  ... Monday, 03 March 2014
  6. Update GoAutoDial 2.1 CE to 3.0

    Category: Dialer Tips/Predictive Dialer Tips

    ... Remove conflicting packages # rpm -e dahdi-linux dahdi-linux-devel dahdi-linux-kmdl-2.6.18-238.9.1.el5.goPAE dahdi-tools munin munin-node --nodeps   5. Update system Install GOautodial specific ... Monday, 03 March 2014
  7. GoAutoDial 3.0

    Category: News/ProDialers

    One of our favorite open-source predictive dialers just had an update - GoAutoDial 3.0 has been released. Our tech's and developers had the pleasure of playing with it and we were all excited with the ... Tuesday, 15 October 2013

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