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  1. Monitor / Barge Problem on GoAutoDial 3.3 / ViCiDial

    Category: Dialer Tips/Predictive Dialer Tips

    GoAutoDial CE 3.3 monitoring and barge function do not work out of the box. To fix this, log in via SSH and run the following commands: For CentOs distros: yum install glibc.i686 -y For Ubuntu ... Friday, 19 February 2016
  2. GoAdmin 3.3 "No Live Calls" Problem

    Category: Dialer Tips/Predictive Dialer Tips

    After updating your GoAutoDial 3.0 CE to the GoAdmin 3.3, some users experience that although calls seem to be going fine in the Asterisk CLI, the agent screen (or the AGC) serve no live calls to the agent. ... Monday, 03 March 2014
  3. MySQL Repair Function

    Category: Dialer Tips/Predictive Dialer Tips

    When experiencing database problems, most often manifested by an outbound dialing issue or a time syncronization issue, try running the following command from your SSH client: mysqlcheck -u cron -p ... Friday, 14 February 2014
  4. Resolving the problem "Extension not found" on ViCiDial

    Category: Dialer Tips/Predictive Dialer Tips

    With certain dialer installations experiencing problems with outbound dialing, the dialing process can be slow or the calls might not go through at all. In this case, open your SSH Client (i.e. we use ... Friday, 14 February 2014

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